Understanding the usage and market penetration of SAP solutions
Case Studies
Client’s Desideratum
A leading global technology company wanted to understand the usage and market penetration of SAP solutions in different industries across the US.
Objectives of the Study
- The overall objective of this study and interviews with customer focuses on: -
1. Understanding the usage of different SAP solutions
2. Understanding key unmet needs/ pain-points – these maybe, generic & also product/technologies specific
3. Evaluating their satisfaction level with their current partners.
Key Screening Points
- The company should be using any SAP solutions and should be personally responsible for managing or overseeing.
- Experts should be Manager level and above from IT, Operations, Line of Business.
- Experts should influence migrating the SAP solution to the public cloud.
Key Discussion Points
- Major challenges faced by the respondent/ primary stakeholders related to their SAP solutions.
- In their opinion, what key factors would motivate them to host the SAP solution on the public cloud?
- What additional services they would like to be offered by prospective cloud platform vendors?
Expectations from ExpertsConsult
- Mapping requisite profiles and onboarding experts for our client to conduct in-depth interviews.
- Share final screened profiles for our client to review and schedule appointments upon confirmation.
- Engage with prospects and ensure successful/quality output.
- The average length of each discussion was 60 minutes.
ExpertsConsult Solution
- Within 4 weeks, our team of ExpertsConsult successfully identified, mapped, and scheduled appointments for web interview with requisite experts.
- Our team screened these experts following a 2-step validation process: -
1. Mapped and shortlisted experts matching the scope while using our proprietary internal database and supplementing top sources such as LinkedIn, ZoomInfo, D&B, etc
2. Validated all shortlisted profiles while screening every prospect over the phone and shared final candidature for our client’s review/ approval.
The outcome of the study
The team of ExpertsConsult successfully onboarded requisite experts as per the given specs.
With a 100% show rate, the ExpertsConsult team ensured every screened expert joins the consultation call at the agreed appointment date & time.
Our team me t the overall quota within stipulated timelines and ensured high-quality experts are on-boarded.
Our solution helped our client to move ahead & apprehend the research further.